Returns & Exchanges
At Emmafy, we want you to be completely in love with your fashion finds. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging with all tags attached to ensure they remain in unworn, brand-new condition.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.