Returns & Exchanges

At Emmafy, we want you to be completely in love with your fashion finds. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging with all tags attached to ensure they remain in unworn, brand-new condition.

  • 3.
    Attach Shipping Label

    Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your parcel.

  • 4.
    Drop Off and Track

    Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.